Today's aggressive management techniques and the cult of outsourcing and speed have spawned new monster-companies, proud of those very values they had been criticized for. One of them is Office Tiger, a transnational hybrid specializing in document-processing for big enterprises. As with the bubble of start-up dotcoms, there comes a time when work itself takes second place and what matters is the staff's attitude – in part ambition, in part a heroic, self-punishing sense of dedication.